Questionnaires for External Users

Prerequisites:

• A RegScale User has invited/assigned you to complete a questionnaire
• You have received a link to your assigned questionnaire and Access Code

Accessing Questionnaires

1. Enter the URL provided via email into a browser window. RegScale supports Google Chrome or Microsoft Edge. To learn more on supported browsers: Browsers Supported
2. The link will direct you to a login page. As an external user of the platform, you will need to utilize the Access Code option.

3. A pop-up window will appear to enter the Access Code. Select the Validate button to access the Questionnaire.

4. Once the Access Code is entered you will be directed to the Questionnaire.

Tips for Completing a Questionnaire

• Save your progress in the questionnaire by using the Save button.
• Questions denoted with an asterisk * are required to be completed before proceeding in the questionnaire.
• The Submit button sends the questionnaire back to be reviewed by the organization that assigned the questionnaire to you. Once a questionnaire is submitted, you cannot change your responses.
• The field types of phone numbers and email addresses require specific formats these are:
  • Phone: [phone]
  • Email: [email protected]
• Use the Calendar pop up window to respond to the Date field type questions.
• Use the Next and Back buttons to move between pages of a questionnaire, the last page of a questionnaire will note End.

Support

To report issues or receive further support contact [email protected].