Multi-Tenancy

RegScale supports multi-tenancy, allowing a single instance to host multiple isolated tenants — each with its own users, data, and administrators. This is useful for service providers, agencies, or organizations that need to keep business units fully separated on shared infrastructure.

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Multi-tenancy is optional

Every RegScale instance includes a default tenant, so multi-tenancy is only needed if you want to host multiple isolated tenants on one instance. For initial setup of a new instance, see Post-Deployment Steps.

Setup Instructions

1. Log in using the Global Admin (break-glass) account.

2. Navigate to:
   https://{yourDomain}/admins/tenants

   If redirected elsewhere:

   • Click your username (top right)
   • Select Configuration

3. On the Tenant Management page:

   • Click Create New to add a new tenant.
   • Enter the tenant details and save.
   • Click View to edit existing tenants.

4. After creating a tenant:

   • Create the first Administrator for that tenant.
   • Log out of the Global Admin account.
   • Use the new Admin account for all future actions in that tenant.

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The Global Admin has limited permissions and should only be used for tenant creation and initial setup.